FAQ

How do I contact you?

You can contact us with any questions or concerns at sales@bellyofjonah.com .

What if I haven’t received my order?

Please wait until the full allotted time for shipping has passed and if the package has not arrived by that point then email us at sales@bellyofjonah.com .

What if the merchandise is not in stock?

Occasionally, due to high demand certain popular items run out of stock. If this happens you will receive an out of stock email notice and the item will be removed from your order. Please note that you will not be charged for out of stock items. You will only be charge for the items will be shipped.

How can I return or exchange my merchandise?

Please view our Returns and Exchange policies and procedures here.

How can I pay for my order?

We accept the following forms of payment:

  • Visa
  • MasterCard
  • PayPal

How do I know what size to choose?

Go to the item you would like to purchase and click on size guide. It will tell the measurements for the specific item you would like to purchase and you can make your decision on sizing from there.

Is my credit card number and information secure?

Yes, we process all your payments through paypal, we do not store any billing information on this website. Check out what Paypal has to say about how safe their platform is here.

How quickly do you ship?

We will ship the item to you within 1-3 business days.

Can I modify or adjust my order?

No. We want to make sure that you receive your order as quickly and efficiently as possible, so we are unable to cancel or make changes to your order once you’ve placed it.

What if the item I am looking for is not shown on the website?

Then we, unfortunately, do not carry that item.

How can I check on my order?

You can view your order history here.

Do you accept phone orders?

No we do not accept phone orders.

Where do you ship to?

Throughout the UK and the US.

How much does shipping cost?

United States

  Delivery Shipping Cost
Standard 4-9 Days $15

FREE STANDARD SHIPPING ON ALL ORDERS OVER $100

United Kingdom

  Delivery Shipping Cost
Standard 4-9 Days £5
Express 1-2 Days £10

FREE STANDARD SHIPPING ON ALL ORDERS OVER £50

How can I track my order?

We will provide a tracking number on your order receipt.

Where is my refund?

Any refund will automatically be issued to the card you used to place the original order. This typically takes 5-10 business days, dependent on your bank/card issuer.